Warranty Claim Letter Generator
Free toolFill in your purchase details and the issue to generate a warranty claim letter ready to send.
Your warranty claim letter
Letter text
How to use it
- Fill in your details, the seller's and the product's, with the purchase date.
- Describe the fault and choose what you are asking for: repair, replacement or refund.
- Copy or download the letter and send it to the seller with a copy of the invoice.
What it works out and how
The tool drafts a warranty claim with the details needed: identification of the product and the purchase, a description of the fault, when it appeared and the remedy you request. The text is generated in your browser and sent to no server. It is a general template; specific time limits and rights depend on your country and purchase date.
Frequently asked questions
Who do I claim from, the seller or the manufacturer?
In the European Union, the seller is responsible for the legal guarantee. A manufacturer's commercial warranty is additional and voluntary.
How long does the legal guarantee last?
The minimum in the European Union is two years; Spain gives three years for new goods bought since January 2022. Other countries have their own rules.
Can I demand a refund straight away?
As a general rule, the first choice is between repair and replacement. A price reduction or refund applies if those options are impossible or fail.