Consumer Claim Letter Generator

Free tool

Fill in your order details and the type of incident to generate a claim letter ready to send.

Incident type

Your name

Order details (order number, product...)

Incident date

Resolution you are requesting

Additional details (optional)

Your claim letter

Letter text

Fill in the form and click "Generate letter" to see the text here.

How to use it

Fill in your details and those of the company you are complaining to.
Describe the facts with dates, the order or invoice number and what you are asking for.
Copy or download the letter and send it keeping proof of sending.

What it works out and how

The tool arranges your complaint in the structure expected of a formal letter: identification of the parties, an account of the facts in chronological order, a specific request and a deadline for reply. Everything is generated in your browser, without sending your data to any server. It is a general template and no substitute for professional advice in complex cases.

Frequently asked questions

What evidence should I attach?

A copy of the invoice or receipt, the contract or terms, photos of the defect and earlier communications with the company. Always send copies, never originals.

What if they do not reply?

Escalate to your local consumer protection body or an alternative dispute resolution scheme. Keep the proof of your first complaint.

How should the request be worded?

Specific and measurable: repair, replacement, refund of an exact amount or cancellation of a charge. A vague request gets a vague answer.